Shipping & Delivery

Shipping Policy
At Hkkongsing, we are dedicated to delivering your fashion essentials promptly and efficiently. We offer the following shipping options to ensure that your shopping experience is seamless:

Free Shipping:
We provide free standard shipping on all orders over $35.

Standard Shipping:
For orders under $35, a shipping fee of $6.99 applies.

Processing Time
All orders are processed within 1-3 business days. Please note that we do not ship on weekends or holidays. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Times
Estimated delivery times vary based on your location:

• Local Deliveries (Hong Kong): 3-5 business days
• International Deliveries: 7-14 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or shipping carrier delays.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier’s website.

Shipping Restrictions
We currently do not ship to P.O. Boxes or military addresses (APO/FPO). If you have any specific delivery requirements, please contact us before placing your order.

International Shipping
For international orders, additional customs fees or import taxes may apply. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for more information.

Shipping Address
Please ensure that your shipping address is accurate and complete. Hkkongsing is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Contact Us
If you have any questions or concerns regarding shipping and delivery, please contact us at:

[email protected]

Address:
NO. 98 ARGYLE STREET,
FU TAO BUILDING,
RM22 2/F,
Mong Kok,
Hong Kong

Email: [email protected]