Payment policy

Accepted Payment Methods
At Hkkongsing, we strive to make your shopping experience convenient and secure. We accept the following payment methods:

• Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: You can pay securely using your PayPal account.
• Other Payment Options: Additional payment methods may be available at checkout.

Payment Security
Your payment information is processed securely using industry-standard encryption technology. We do not store your credit card details on our servers. All transactions are processed through a secure payment gateway to protect your personal information.

Payment Processing

• Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order details and a receipt for your records.
• Failed Payments: If your payment fails, please check that your billing information is correct or try using a different payment method. If the issue persists, please contact your bank or payment provider.

Shipping Costs
We offer free shipping on all orders over $35. For orders under $35, a shipping fee of $6.99 will be applied.

Currency
All prices listed on our website are in US dollars (USD). If you are using a non-USD payment method, your bank or payment provider may apply currency conversion fees. Please check with your provider for more information.

Taxes and Duties
Depending on your location, your order may be subject to sales tax, VAT, or other duties. These charges are calculated at checkout based on your shipping address and will be clearly displayed before you complete your purchase.

Order Modifications
Once an order has been placed, we are unable to make changes to the payment method. If you need to cancel or modify your order, please contact us as soon as possible at [email protected]

Contact Us
If you have any questions or concerns about our payment policy, please contact us at:[email protected]

Address:
NO. 98 ARGYLE STREET,
FU TAO BUILDING,
RM22 2/F,
Mong Kok,
Hong Kong

Email: [email protected]